--- title: How to delete a note from a Contact profile. description: Pallet Connect --- [Skip to content](https://support.palletconnect.com/knowledge-base/how-to-delete-a-note-from-a-contact-profile#main-content) English Show submenu for translations [![logo1\_on\_transparent](https://support.palletconnect.com/hs-fs/hubfs/Logo%20pack/logo1_on_transparent.png?width=300&height=30&name=logo1_on_transparent.png)](https://support.palletconnect.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Pallet Connect](https://support.palletconnect.com/knowledge-base?hsLang=en) 2. [Customers](https://support.palletconnect.com/knowledge-base/customers?hsLang=en) 3. [Customer Profile](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#customer-profile) # How to delete a note from a Contact profile. 1\. Notes can be added to a contact's profile. See related articles on adding notes to a profile. They are only viewed within the profile. There are situations when a note needs to be deleted e.g due to error or if the note is outdated. There is a global setting that determines if notes can be deleted or not. **TIP!** The General Manager user group has access to delete any note, however other user groups are only able to delete the notes that they originally created.   2\. To delete a note, the first step is to ensure that the setting is enabled. Navigate to the main menu. Click "Settings" ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-40-29-7343-PM.jpg)   3\. Click "System Settings" ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-40-34-7260-PM.jpg)   4\. Click this search field. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-40-39-5568-PM.jpg)   5\. Type "note" to easily search for the setting.   6\. Click here to "Allow Customer Note Delete" **TIP!** This setting applies to all Contacts e.g Vendors, Suppliers etc. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-40-44-6084-PM.jpg)   7\. Click "Save Settings" ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-40-49-5988-PM.jpg)   8\. Navigate to a Contact profile. Notes are displayed on the right side of the profile tabs. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-40-54-8481-PM.jpg)   9\. Click the garbage icon button to start deleting. Click this link to confirm. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/ascreenshot-May-08-2025-04-40-59-0843-PM.jpg)   10\. An alert message will be displayed. Click the check mark button to delete the note. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-41-04-4222-PM.jpg)   11\. 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