--- title: How to Reactivate a Contact account (Affiliate) description: Pallet Connect --- [Skip to content](https://support.palletconnect.com/knowledge-base/how-to-reactivate-a-contact-account-affiliate#main-content) English Show submenu for translations [![logo1\_on\_transparent](https://support.palletconnect.com/hs-fs/hubfs/Logo%20pack/logo1_on_transparent.png?width=300&height=30&name=logo1_on_transparent.png)](https://support.palletconnect.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Pallet Connect](https://support.palletconnect.com/knowledge-base?hsLang=en) 2. [Brokerage](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en) 3. [Affiliate Profile](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#affiliate-profile) # How to Reactivate a Contact account (Affiliate) 1\. When an Affiliate account that has been deactivated, it has NOT been deleted and can be retrieved. This article outlines how to reactivate an Affiliate account.   2\. There are two ways to search for the profile of an inactive Affiliate. **OPTION #1**: Navigate to the main menu and click "Brokerage". ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-38-4320-PM.png)   3\. Click "Manage Affiliates" ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-43-4312-PM.png)   4\. Click here to reach the list filter. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-48-9473-PM.png)     5\. Click "Show Inactive". "Show Active" can be toggled off too, to further filter the list. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-53-5461-PM.png)   6\. Click "Apply Filters" ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-58-4199-PM.png)   7\. Click on the selected Affiliate from the list, to open the Affiliate Profile. **TIP!** Inactive Affiliates are marked with an 'X' on the list. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-03-8399-PM.png)   8\. **Option #2:** From any page, click on the global search tool, located at the top right of a page. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-09-4250-PM.png)   9\. Type in the Affiliate name. **TIP!** The Inactive Affiliate will be displayed as crossed through, to indicate it is not active. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-13-9225-PM.png)   10\. Once the Affiliate profile has been located. Click the "Options" tab. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-19-6943-PM.png)   11\. Click the "Active" field, to check off the text box. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-24-7866-PM.png)   12\. Click "Save" to complete. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-30-0684-PM.png)   13\. Click "×" to return to "Manage Affiliates". ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-34-8641-PM.png)   14\. The Affiliate will now appear on the "Manage Affiliates" page and will have a checkmark, to indicate it is active. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-36-39-6366-PM.png) - [Getting started](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#main-content) - [How to Create Affiliates](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-affiliates) - [Initial Set Up](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#initial-set-up) - [How to Create Vendors](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-vendors) - [How to Set up Users](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-users) - [How to Set up employees](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-employees) - [How to create stock items](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-stock-items) - [How to Create Suppliers](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-suppliers) - [Importing data](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#importing-data) - [Workstations](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#workstations) - [How to Set up Customers](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-customers) - [Export and Import Data](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#main-content) - [Data Questions](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#data-questions) - [Export Data](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#export-data) - [Import Data](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#import-data) - [Reports](https://support.palletconnect.com/knowledge-base/reports?hsLang=en#main-content) - 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[Affiliate Portal](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#affiliate-portal) - [Brokerage Profile](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#brokerage-profile) - [Broker Transactions](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#broker-transactions) - [Affiliate Questions](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#affiliate-questions) - [Brokerage pages](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#brokerage-pages) - [Employees](https://support.palletconnect.com/knowledge-base/employees?hsLang=en#main-content) - [Employees](https://support.palletconnect.com/knowledge-base/employees?hsLang=en#employees) - [Employee Profile](https://support.palletconnect.com/knowledge-base/employees?hsLang=en#employee-profile) - [Stock and Services](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#main-content) - [Manage Stock Items](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#manage-stock-items) - 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