--- title: How to Reactivate a Contact account (Supplier) description: Pallet Connect --- [Skip to content](https://support.palletconnect.com/knowledge-base/how-to-reactivate-a-contact-account-supplier#main-content) English Show submenu for translations [![logo1\_on\_transparent](https://support.palletconnect.com/hs-fs/hubfs/Logo%20pack/logo1_on_transparent.png?width=300&height=30&name=logo1_on_transparent.png)](https://support.palletconnect.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Pallet Connect](https://support.palletconnect.com/knowledge-base?hsLang=en) 2. [Vendors and Suppliers](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en) 3. [Supplier Profile](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#supplier-profile) # How to Reactivate a Contact account (Supplier) 1\. When a Supplier account that has been deactivated, it has NOT been deleted and can be retrieved. This article outlines how to reactivate a Supplier account.   2\. There are two ways to search for the profile of an inactive Supplier. **OPTION #1**: Navigate to the main menu and click "Suppliers". ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-34-44-2031-PM.png)   3\. Click "Manage Suppliers" ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-34-48-6672-PM.png)   4\. Click here to reach the list filter. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-34-54-2765-PM.png)   5\. Click "Show Inactive". "Show Active" can be toggled off too, to further filter the list. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-34-57-8302-PM.png)   6\. Click "Apply Filters" ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-03-3670-PM.png)   7\. Click on the selected Supplier from the list, to open the Supplier Profile. **TIP!** Inactive Suppliers are marked with an 'X' on the list. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-09-0364-PM.png)   8\. **Option #2:** From any page, click on the global search tool, located at the top right of a page. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-14-8779-PM.png)   9\. Type in the Supplier name. **TIP!** The Inactive Supplier will be displayed as crossed through, to indicate it is not active. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-19-2525-PM.png)   10\. Once the Supplier profile has been located. Click the "Options" tab. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-25-0151-PM.png)   11\. Click the "Active" field, to check off the text box. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-29-7995-PM.png)   12\. Click "Save" to complete. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-35-1651-PM.png)   13\. Click "×" to return to Manage Suppliers. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-39-7754-PM.png)   14\. The Supplier will now appear on the "Manage Suppliers" page and will have a checkmark, to indicate it is active. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/File-May-08-2025-04-35-44-4692-PM.png) - [Getting started](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#main-content) - [How to Create Affiliates](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-affiliates) - [Initial Set Up](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#initial-set-up) - [How to Create Vendors](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-vendors) - [How to Set up Users](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-users) - [How to Set up employees](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-employees) - [How to create stock items](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-stock-items) - 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