---
title: Logging in for the First Time to the Pallet Connect Training Platform
description: Pallet Connect
---

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1. [Pallet Connect](https://support.palletconnect.com/knowledge-base?hsLang=en)
2. [Getting started](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en)
3. [Initial Set Up](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#initial-set-up)

# Logging in for the First Time to the Pallet Connect Training Platform

1\. The Pallet Connect training will be hosted on the **Litmos Training Platform**. You’ll be added to the platform using the email address you provided when registering for Pallet Connect.

 

2\. Keep an eye on your inbox for a welcome email from Litmos with your login details and instructions to get started. The email will look similar to the example shown below.

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-33-32-3290-PM.jpg)

 

3\. Once you receive it, simply click on the link in the email to begin your setup.

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-33-37-2282-PM.jpg)

 

4\. You will be redirected to a form where you’ll have the option to fill out various details. Keep in mind that only the **password** field is required—you can leave the rest of the fields blank if you prefer.

**NOTE:** A Temporary Password is already assigned  TemPa$25.

You are encouraged to update to a personalized password.

 

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-33-42-6780-PM.jpg)

 

5\. Once you’ve entered your password, click the **Continue** button to proceed.

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-33-47-6429-PM.jpg)

 

6\. After clicking **Continue**, you’ll be redirected to the login page at [**palletconnect.litmos.com**](http://palletconnect.litmos.com).

Use your credentials to log in and access the training platform.

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-33-53-0413-PM.jpg)

 

7\. You’ll be greeted by a Litmos introduction video.

We highly recommend watching it, as it provides valuable insights into navigating and making the most of the learning platform.

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-33-58-2786-PM.jpg)

 

8\. Locate the **"My Training"** section, where you’ll find all courses assigned to you.

Click on the course name to be redirected to the course main page.

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-34-02-6280-PM.jpg)

 

9\. Once you’re on the course page, click **Start this Course** to access the content.

The Learning Path will guide you through the Courses in sequence.

![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-May-08-2025-04-34-07-7430-PM.jpg)

- [Getting started](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#main-content)

    - [How to Create Affiliates](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-affiliates)
    - [Initial Set Up](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#initial-set-up)
    - [How to Create Vendors](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-vendors)
    - [How to Set up Users](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-users)
    - [How to Set up employees](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-employees)
    - [How to create stock items](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-stock-items)
    - [How to Create Suppliers](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-suppliers)
    - [Importing data](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#importing-data)
    - [Workstations](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#workstations)
    - [How to Set up Customers](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-customers)
- [Export and Import Data](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#main-content)

    - [Data Questions](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#data-questions)
    - [Export Data](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#export-data)
    - [Import Data](https://support.palletconnect.com/knowledge-base/export-and-import-data?hsLang=en#import-data)
- [Reports](https://support.palletconnect.com/knowledge-base/reports?hsLang=en#main-content)

    - [Stock](https://support.palletconnect.com/knowledge-base/reports?hsLang=en#stock)
    - [Transactions](https://support.palletconnect.com/knowledge-base/reports?hsLang=en#transactions)
    - [Logistics](https://support.palletconnect.com/knowledge-base/reports?hsLang=en#logistics)
- [Settings](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#main-content)

    - [Features](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#features)
    - [Printers](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#printers)
    - [Billing](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#billing)
    - [Multi-facility](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#multi-facility)
    - [Settings Questions](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#settings-questions)
    - [Privacy](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#privacy)
- [Logistics](https://support.palletconnect.com/knowledge-base/logistics?hsLang=en#main-content)

    - [Transport Company Profile](https://support.palletconnect.com/knowledge-base/logistics?hsLang=en#transport-company-profile)
    - [Logistics Planners](https://support.palletconnect.com/knowledge-base/logistics?hsLang=en#logistics-planners)
    - [Logistics Processes](https://support.palletconnect.com/knowledge-base/logistics?hsLang=en#logistics-processes)
- [Vendors and Suppliers](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#main-content)

    - [Vendor Profile](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#vendor-profile)
    - [Vendor Transactions](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#vendor-transactions)
    - [Supplier Pages](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#supplier-pages)
    - [Supplier Profile](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#supplier-profile)
    - [Supplier Transactions](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#supplier-transactions)
    - [Vendor Questions](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#vendor-questions)
    - [Unprocessed Trailers](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#unprocessed-trailers)
    - [Vendor Pages](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#vendor-pages)
    - [Vendor Portal](https://support.palletconnect.com/knowledge-base/vendors-and-suppliers?hsLang=en#vendor-portal)
- [Productivity](https://support.palletconnect.com/knowledge-base/productivity?hsLang=en#main-content)

    - [Production](https://support.palletconnect.com/knowledge-base/productivity?hsLang=en#production)
    - [Planners and Resources](https://support.palletconnect.com/knowledge-base/productivity?hsLang=en#planners-and-resources)
    - [Production Questions](https://support.palletconnect.com/knowledge-base/productivity?hsLang=en#production-questions)
- [Customers](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#main-content)

    - [Orders / Sales](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#orders-sales)
    - [Customer Profile](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#customer-profile)
    - [Invoices / payment](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#invoices-payment)
    - [Customer Portal](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#customer-portal)
    - [Customer Pages](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#customer-pages)
    - [Quotes](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#quotes)
    - [Customer Questions](https://support.palletconnect.com/knowledge-base/customers?hsLang=en#customer-questions)
- [Brokerage](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#main-content)

    - [Affiliate Profile](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#affiliate-profile)
    - [Affiliate Transactions](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#affiliate-transactions)
    - [Affiliate Portal](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#affiliate-portal)
    - [Brokerage Profile](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#brokerage-profile)
    - [Broker Transactions](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#broker-transactions)
    - [Affiliate Questions](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#affiliate-questions)
    - [Brokerage pages](https://support.palletconnect.com/knowledge-base/brokerage?hsLang=en#brokerage-pages)
- [Employees](https://support.palletconnect.com/knowledge-base/employees?hsLang=en#main-content)

    - [Employees](https://support.palletconnect.com/knowledge-base/employees?hsLang=en#employees)
    - [Employee Profile](https://support.palletconnect.com/knowledge-base/employees?hsLang=en#employee-profile)
- [Stock and Services](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#main-content)

    - [Manage Stock Items](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#manage-stock-items)
    - [Stock Questions](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#stock-questions)
    - [Stock Item Profile](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#stock-item-profile)
    - [Stock/Services Reports](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#stock-services-reports)
    - [Assets](https://support.palletconnect.com/knowledge-base/stock-and-services?hsLang=en#assets)
- [What's New](https://support.palletconnect.com/knowledge-base/whats-new?hsLang=en#main-content)

    - [New Features](https://support.palletconnect.com/knowledge-base/whats-new?hsLang=en#new-features)
- [Users](https://support.palletconnect.com/knowledge-base/users?hsLang=en#main-content)

    - [Adding users](https://support.palletconnect.com/knowledge-base/users?hsLang=en#adding-users)
    - [Features](https://support.palletconnect.com/knowledge-base/users?hsLang=en#features)

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