--- title: "Managing Order Attachments: Configuring Customer Visibility Options" description: Pallet Connect --- [Skip to content](https://support.palletconnect.com/knowledge-base/managing-order-attachments-configuring-customer-visibility-options#main-content) English Show submenu for translations [![logo1\_on\_transparent](https://support.palletconnect.com/hs-fs/hubfs/Logo%20pack/logo1_on_transparent.png?width=300&height=30&name=logo1_on_transparent.png)](https://support.palletconnect.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Pallet Connect](https://support.palletconnect.com/knowledge-base?hsLang=en) 2. [Settings](https://support.palletconnect.com/knowledge-base/settings?hsLang=en) 3. [Privacy](https://support.palletconnect.com/knowledge-base/settings?hsLang=en#privacy) # Managing Order Attachments: Configuring Customer Visibility Options By default, all order attachments are set to private and not visible to customers. However, Pallet Connect provides two options for enabling customer access to attachments. The first option is to change the global file settings, which will apply to all orders. This will allow all customers to see their order attachments by default. The second option is to adjust the configuration for each order individually. This way, you can choose to make specific attachments visible or hidden from the customer, depending on the needs of that particular order. ### Adjusting Global File Settings On the left side menu, go to **Settings** \> **System Settings**. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/5231688515355-1.png) Once in the System Settings, make sure you are under **Application**. Scroll down until you find **File Upload Default Private and disable it**. Click **Save Settings** to confirm the changes. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/5298240493211-1.gif) After this change, all the documents and pictures attached to an order will be visible to all customers.   ### Adjusting Privacy Settings for Individual Orders On the left side menu, click on the **Pending list**. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/5299604822427-1.png) Identify the order with the attachment you want to change the settings for and click on the **View** **Button**, in the top right corner. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/5299831336091-1.png) The order preview will show up. Scroll down to see the files attached and click on the file you want to change the privacy settings. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/5300067930011-1.gif) The attachment will open up. In the upper right corner, deselect the option **This file is private**. Close the window to save the changes. ![](https://support.palletconnect.com/hubfs/Knowledge%20Base%20Import/5300208521115-1.png) The file attached to this order is now visible to the customer. - [Getting started](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#main-content) - [How to Create Affiliates](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-affiliates) - [Initial Set Up](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#initial-set-up) - [How to Create Vendors](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-vendors) - [How to Set up Users](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-users) - [How to Set up employees](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-set-up-employees) - [How to create stock items](https://support.palletconnect.com/knowledge-base/getting-started?hsLang=en#how-to-create-stock-items) - 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